We paid extra for the Kettler name because we wanted to avoid poorly made, potentially dangerous merchandise from big box stores. We had previously purchased a Kettler tricycle for our child and were very pleased with the German made quality. Knowing that more and more manufacturers are moving production to China, I investigated this pretty thoroughly. I did not attempt to contact Kettler and I wish I had.
When I received the bike and assembled it, the first thing I noticed was the atrocious quality of the welds. Any first year trade school student could do better. The welds are pitted and jagged. If any quality control procedure at all had been in place, this bike would have been rejected. This prompted me to look closely at the box where I found the "Made in China" label.
Please understand that I have nothing against the people of China. They are certainly capable of producing high quality goods. The sole reason any Western corporation moves production overseas is to produce those goods cheaply. The retail price stays the same or increases, and the company makes more profit for the investors.
What angers me is that the country of origin was not clearly identified. Kettler is trading on their previously well earned reputation for quality and substituting slipshod garbage like the Candy model. We paid twice as much for a bike with the Kettler name. I guess there is no other alternative, but if that's the case we'll just go buy the junk at big box mart like everyone else.
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Kettler Candy Girls' Bike (16 Inch Wheels)Product Description: Discovering the joys and adventures of the outdoors is fun and safe with the Pulse by Kettler� Candy bicycle. This chic bike is sure to spark fond �first bike� memories that will be treasured forever. The Candy sports bright bubbly colors and all the cool features that girls love - and best of all, parents will have peace of mind because they know the bike comes fully equipped with safety features. Removable training wheels, padded handlebar,rear coaster brake, easy step through frame and aenclosed chain are only the beginning to getting the kids off to a safe start. Pneumatic tires, front and rear reflectors and sporty fenders make this bike a very cool ride. For a custom fit that ensures proper posture, the padded seat and handlebar are adjustable. Let the quest for inspiring escapades begin!Nobody�s tougher on bikes than kids, but the Pulse by Kettler� Candy is dependable, built to last and easy to ride. Our new Pulse by Kettler� bicycles, address the way Americans ride.We are certain that you will appreciate and enjoy the high-quality, lightweight components combined with a European �flair� that function in the real world.Our promise to you is years of satisfying bicycle riding and the support of a company who has earned its reputation as a leaderin innovation .
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I bought this bike for my daughter's 8th Birthday, it arrived damaged by UPS (I believe)so I didn't complain.We assembled it and let her ride, within a half hour the brakes started to malfunction, we had to tighten them and adjust them several times in a two hour period.The chain came off twice too.There are plenty of other options, don't waste your time with this one.
